SASSA Status Check – Everything you need to know about the status of your grant

What is SASSA?

SASSA was created to ensure that welfare benefits are distributed fairly and transparently to those who are entitled to financial assistance. The agency offers various types of grants aimed at alleviating poverty and helping people meet their basic needs. These grants are essential for people who cannot support themselves due to age, disability or unemployment.

The introduction of the SRD grant during the COVID-19 pandemic added another dimension to SASSA’s responsibilities, with millions of South Africans applying for this assistance. Whether you’re checking your SRD grant status or another type of social grant, the process is simple but requires attention to detail.

Types of SASSA scholarships available

SASSA offers a variety of grants to eligible individuals. These include:

1. Child support grant
2. Scholarship for the elderly
3. Scholarship for disability
4. Reception scholarship
5. Subsidy in aid
6. Help for care dependency
7. War veterans grant
8. Social Relief of Distress Grant (SRD).

Each grant has specific eligibility requirements and it is essential to understand which grant you qualify for before applying.

Why you should check your SASSA status

Checking your SASSA status is crucial to ensure your application has been processed and approved. It also helps you monitor your payments, ensuring you receive your grants on time. Delays, system errors or incomplete applications can lead to interruptions in payments, and being proactive can avoid prolonged problems. This is particularly important for those receiving the SRD grant, as it is subject to monthly reassessment.

How to check your SASSA status online

The most convenient way to check your SASSA status is through their online portal. This method is quick and easy, saving you the hassle of visiting SASSA offices. Here’s a step-by-step guide on how to check your status online:

1. Visit the SASSA website
   Go to the official SASSA website (www.sassa.gov.za) to access the status check feature.
2. Click on the “Check Your Status” option.
   On the home page, there is an option that says “Check your grant status.” Click this link to continue.
3. Enter your ID number and mobile phone number
   You will be asked to enter your South African ID number and the mobile phone number you used when registering for the grant. This information is crucial for verification.
4. Submit your information
   After entering the required details, click on the “Submit” button. The system will then verify your details and display the current grant status.
5. Check your status
   Your current status will be displayed, showing whether your application is approved, pending or rejected. If approved, you will also be able to see the payment date.

Alternative ways to check your SASSA status

If you do not have internet access or prefer other methods, you can check your SASSA status through alternative channels. These include using the SASSA WhatsApp service, calling the SASSA helpline or using the USSD code.

SASSA status inquiry via WhatsApp

You can use WhatsApp to check your grant status by following these steps:

1. Add SASSA official WhatsApp number: 082 046 8553.
2. Send a message with the word “Status”.
3. Follow the instructions by providing your ID number and mobile phone number.
4. You will receive a reply indicating your grant status.

SASSA status check using USSD code

Another way to check your SASSA status is via USSD code. This method works with any mobile phone and does not require internet access. Just dial 1347737# on your phone and follow the instructions. You will be asked to provide your ID number and mobile phone number to verify your identity before receiving your status.

SASSA status check using the helpline

You can also contact the SASSA helpline on 0800 60 10 11 to speak to a representative. Be prepared to provide your ID number and other personal information to verify your identity.

What to do if your SASSA status shows ‘Pending’

If your SASSA status is still marked as ‘pending’, it means your application is still being processed. This is common, especially for new applicants or during times of high demand, such as during SRD grant applications.

To avoid unnecessary delays, please ensure that all your details are correct and that you have provided the necessary supporting documentation. You can check your status regularly to monitor any changes. If your status remains ‘pending’ for an extended period, you may wish to contact SASSA for further assistance.

What to do if your SASSA status shows ‘rejected’

If your application has been refused, SASSA will state the reason for the refusal. Common reasons include:

• Income exceeds the threshold
• Incomplete application
• Duplicate application
• Not qualified for grant type

Once you understand the reason for the rejection, you can appeal the decision if you think there was a mistake. Appeals must be filed within 30 days of receiving the denial notice.

How to make a SASSA appeal

To appeal a rejected SASSA application, follow these steps:

1. Visit the SASSA appeal website
   Go to https://srd.sassa.gov.za/sc19/status and click on the “Submit an appeal or check appeal status” button.
2. Submit your ID and mobile phone number
   You will be asked to submit your ID number and the mobile phone number associated with your application.
3. State the reason for the appeal
   SASSA will ask you to provide a reason for your appeal. Make sure you provide accurate and honest information during this process.
4. Submit your appeal
   Once your appeal has been lodged, SASSA will review your application again and let you know the outcome.

Understand SASSA payment dates

Once your SASSA application has been approved, it’s essential to know when you can expect your payments. For SRD grants, SASSA uses a tiered payment system where beneficiaries are paid according to the last three digits of their ID number. These payments are usually disbursed via Postbank, mobile money transfer or directly into a beneficiary’s bank account.

How to change your SASSA payment method

If you wish to change your payment method, such as switching from Postbank to a direct bank transfer, you can do so by visiting the SASSA website. This is how:

1. Visit the SASSA website
   Go to https://srd.sassa.gov.za and navigate to the section that allows you to change your payment method.
2. Enter your ID number and mobile phone
   Enter your details for verification.
3. Select a new payment method
   Choose your preferred payment method from the available options, either a bank account or a mobile money transfer.
4. Submit your request
   Once you have selected your new payment method, submit your application and wait for confirmation from SASSA.

Common problems with SASSA checks and state payments

A number of common problems can arise when checking your SASSA status or waiting for payments. These include:

• Incorrect information
  Please ensure that all the details you have provided are correct, such as your ID number, mobile phone number and bank details.
• Bank delays
  Banks can sometimes take a while to process payments. If you have not received your grant after the stated payment date, please check with your bank first.
• Applications not approved
  If your application is not approved, please check your eligibility and ensure that all required documents have been submitted.
• Pending requests
  As mentioned above, pending applications may take some time, but it is advisable to check back regularly and contact SASSA if the status does not change.

conclusion

Checking your SASSA status is a crucial step for welfare recipients to ensure their claims are being processed and payments are being made. Whether you receive child support, a disability grant or the SRD grant, keeping up to date with your status helps you avoid delays or problems with your payments. By following the simple steps outlined above, you can easily check your SASSA status online at https://sassasrdgrant.co.za/through WhatsApp or through other methods and keep your financial assistance on track.