JPMorgan Chase refuses to refund customer after bank employee steals $30,000 from account: report

JPMorgan Chase refused to refund a customer for more than a year after the bank’s own employee drained $30,000 from the account, according to a new report.

Criminal warrants show former Chase employee Robert Murphy allegedly initiated a massive, fraudulent wire transfer, reports ABC affiliate news station WSB-TV.

Murphy, who was an investment adviser at Chase, is accused of initiating the illegal wire transfer at a Chase branch in Atlanta in 2021. He now faces charges of identity theft, fraud and computer theft.

“The criminal warrants say that it was Robert Murphy who initiated this wire transfer. The warrants charge that the money was sent to a bank account owned and controlled by a relative of Murphy’s friend and business partner.

The warrants also say Murphy accessed Lee’s bank account 26 times, even though he was never contacted about the account.”

Victims Justin Lee and his wife Suzanne say the bank repeatedly refused to refund and they almost gave up.

Chase returned the stolen $30,000 after WSB-TV’s investigation drew attention to the case.

The Lees have also signed a non-disclosure agreement with the bank.

Murphy continued to work at Chase until 2022 and worked as a broker and investment adviser at INVESCO until March of this year.

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